Dellaert, Benedict G. C. (contributor); … - 2004 - [Elektronische Ressource]
)
LCC Webpage
Paper: HF5415.5+ Customer services: marketing
Mission: M
Programme : C 44, M 31
Journal of Economic … 2004
1
Professor of Marketing and Meteor Research Chair, Department of Marketing, Faculty of
Economics and …:
b.dellaert@mw.unimaas.nl
2
Professor of Marketing, School of Economics, Erasmus University Rotterdam,
Burg. Oudlaan …