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~person:"Vázquez Casielles, Rodolfo"
~subject:"Justice"
~type_genre:"Article in journal"
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Vázquez Casielles, Rodolfo
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Perceived justice of service recovery strategies : impact on customer satisfaction and quality relationship
Vázquez Casielles, Rodolfo
;
Álvarez, Leticia Suárez
; …
- In:
Psychology & marketing
27
(
2010
)
5
,
pp. 487-509
Persistent link: https://www.econbiz.de/10003972422
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