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~person:"Wong, IpKin Anthony"
~source:"econis"
~subject:"Dienstleistungssektor"
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Dienstleistungssektor
Customer satisfaction
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Wong, IpKin Anthony
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International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
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ECONIS (ZBW)
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Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine
;
Ma, Erdan
;
Wong, IpKin Anthony
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
Saved in:
2
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
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