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~person:"Wong, IpKin Anthony"
~subject:"Management"
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Search: subject_exact:"Glücksspiel"
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Customer satisfaction
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Wong, IpKin Anthony
Vogel, Harold L.
4
Lam, Desmond
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Chu, Rongwei
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Asia Pacific journal of marketing and logistics
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International journal of contemporary hospitality management
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ECONIS (ZBW)
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Uncovering the service profit chain in the casino industry
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lam, Desmond
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2826-2846
Persistent link: https://www.econbiz.de/10011799915
Saved in:
2
Can a socially responsible casino better retain its management staff? : from a internal customer perspective
Liu, Matthew
;
Wong, IpKin Anthony
;
Chu, Rongwei
;
Shi, …
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
6
,
pp. 520-539
Persistent link: https://www.econbiz.de/10010495848
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