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~person:"Zhang, Juliang"
~subject:"Cross-cultural management"
~subject:"Japan"
~subject:"USA"
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Zhang, Juliang
Zhang, Ying
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International journal of production economics
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Strategic customer behavior with disappointment aversion customers and two alleviation policies
Zhang, Ying
;
Zhang, Juliang
- In:
International journal of production economics
191
(
2017
),
pp. 170-177
Persistent link: https://www.econbiz.de/10011746565
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