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~source:"econis"
~subject:"Corporate social responsibility"
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Corporate social responsibility
Beziehungsmarketing
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Dienstleistungsqualität
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Service quality
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USA
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United States
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Corporate reputation
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Customer satisfaction
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Firmenimage
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Lieferantenmanagement
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Anreiz
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Arbeitskräfte
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Arbeitsverhalten
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Authenticity
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Außendienst
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Beschwerdemanagement
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Business ethics
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Business services
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Call centre
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Callcenter
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Client-based reputation of professional services
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Complaint management
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Computer-assisted marketing
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Corporate Social Responsibility
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Corporate culture
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Cross-cultural relations
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Journal of business research : JBR
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ECONIS (ZBW)
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Corporate social responsibility authenticity : investigating its antecedents and outcomes
Alhouti, Sarah
;
Johnson, Catherine M.
;
Holloway, Betsy Bugg
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1242-1249
Persistent link: https://www.econbiz.de/10011440321
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