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~source:"usbk"
~subject:"Customer relations"
~subject:"Marketinginformationssystem"
~type:"book"
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Customer relations
Marketinginformationssystem
Kundenmanagement
852
Beziehungsmanagement
268
Marketing
136
Economics
80
Unternehmen
67
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65
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54
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37
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36
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34
Bank
32
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29
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23
Deutschland
20
Kundendienst
19
Internet
18
Management
18
Dienstleistung
17
Kongress
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Marketingstrategie
16
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16
Strategisches Management
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14
Industrial management
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Klein- und Mittelbetrieb
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Privatkundengeschäft
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Servicepolitik
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Verbraucherverhalten
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Verkaufstechnik
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Telemarketing
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Wissensmanagement
12
Erfolgsfaktor
11
Kundenbetreuung
11
Integriertes Management
10
Unternehmenserfolg
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Muther, Andreas
6
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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USB Cologne (EcoSocSci)
ECONIS (ZBW)
14
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1
Customer
relationship
management
Peelen, Ed
-
2005
Persistent link: https://www.econbiz.de/10004826675
Saved in:
2
Customer
relationship
management
: perspectives from the marketplace
Knox, Simon
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10004661749
Saved in:
3
Customer
relationship
management
: electronic customer care in the new economy ; with 8 tables
Muther, Andreas
-
2002
Persistent link: https://www.econbiz.de/10004689353
Saved in:
4
Harvard Business Review on
customer
relationship
management
2001
Persistent link: https://www.econbiz.de/10004750978
Saved in:
5
Customer-Relationship-Management
: mit dem richtigen CRM-System Kundenbeziehungen erfolgreich gestalten
Schwetz, Wolfgang
-
2001
-
2., aktualisierte Aufl.
Persistent link: https://www.econbiz.de/10004679982
Saved in:
6
Customer-Relationship-Management
: erfolgreiche Kundenbeziehungen durch integrierte Informationssysteme ; mit 9 Tabellen
Link, Jörg
(
contributor
)
-
2001
Persistent link: https://www.econbiz.de/10004686160
Saved in:
7
Marktspiegel
Customer-Relationship-Management
: Anbieter von CRM-Software im Vergleich
Helmke, Stefan
;
Dangelmaier, Wilhelm
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004680455
Saved in:
8
Collaborative
customer
relationship
management
: taking CRM to the next level ; with 7 tables
Kracklauer, Alexander H.
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10004495919
Saved in:
9
Building the customer centric enterprise : data warehousing techniques for supporting
customer
relationship
management
Imhoff, Claudia
;
Loftis, Lisa
;
Geiger, Jonathan G.
-
2001
Persistent link: https://www.econbiz.de/10004607829
Saved in:
10
CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers
Greenberg, Paul
-
2010
-
4. ed.
Persistent link: https://www.econbiz.de/10004950505
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