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Arbeitsleistung
Arbeitsverhalten
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Work behaviour
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China
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Consumer behaviour
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Corporate culture
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Customer service
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Dienstleistungsqualität
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Kundenservice
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Leader-member exchange
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Leadership style
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Service quality
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Unternehmenskultur
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Advertising
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Advertising effects
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Arbeit
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Arbeitsbeziehungen
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Arbeitsgruppe
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Arbeitsplatzwechsel
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Arbeitszufriedenheit
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Attitudes
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Austauschtheorie
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Beziehungsmarketing
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Collectivism
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Coping strategy
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Coping-Strategie
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Customer incivility
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Customer satisfaction
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Customer service behavior
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Dirty work
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E-commerce
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Electronic Commerce
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Employee retention
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Employment relations
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Extra-role customer service
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Firm performance
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Gambling
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Glücksspiel
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Lai, Jennifer Y. M.
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Lam, Long W.
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Liu, Yan
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Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
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Do you really need help? : a study of employee supplication and job performance in China
Lai, Jennifer Y. M.
;
Lam, Long W.
;
Liu, Yan
- In:
Asia Pacific journal of management : APJM ; a …
27
(
2010
)
3
,
pp. 541-559
Persistent link: https://www.econbiz.de/10009231107
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