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~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
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A step toward defining a customer-centric taxonomy for managing logistics personnel
Keller, Scott B.
;
Voss, M. Douglas
;
Ozment, John
- In:
Journal of business logistics : JBL
31
(
2010
)
2
,
pp. 195-214
Persistent link: https://www.econbiz.de/10008779136
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