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~subject:"Beziehungsmarketing"
~subject:"Quality management"
~subject:"Service quality"
~type_genre:"Conference paper"
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Dienstleistungsqualität
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He, Shuguang
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Design of extended warranty service in a dual supply channel
He, Zhen
;
Huang, Dali
;
He, Shuguang
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1089-1107
Persistent link: https://www.econbiz.de/10011918857
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