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Beziehungsmarketing
Taiwan
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Using beta regression to explore the relationship between service attributes and likelihood of customer retention for the container shipping industry
Chen, Kee Kuo
;
Chiu, Rong Her
;
Chang, Ching-Ter
- In:
Transportation research / E : an international journal
104
(
2017
),
pp. 1-16
Persistent link: https://www.econbiz.de/10011759469
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