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~subject:"Callcenter"
~type_genre:"Aufsatz im Buch"
~type_genre:"Sammlung"
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Search: subject:"Personaleinsatz"
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Callcenter
Crew scheduling
131
Personaleinsatzplanung
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Theorie
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Scheduling problem
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Scheduling-Verfahren
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Mathematical programming
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Project management
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Tourenplanung
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Vehicle routing problem
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Breitner, Michael H.
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Stolletz, Raik
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Wiedmann, Klaus-Peter
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Zakhariya, Halyna
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Gottfried Wilhelm Leibniz Universität Hannover
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Operations research proceedings 2003 : selected papers of the International Conference on Operations Research (OR 2003), Heidelberg, September 3 - 5, 2003 ; with 51 tables
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ECONIS (ZBW)
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Modelle zur Analyse, Auswahl, Einführung und Erfolgsmessung von betrieblichen Informationssystemen
Zakhariya, Halyna
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2015
Persistent link: https://www.econbiz.de/10011441447
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Performance analysis of M-designed inbound call centers
Stolletz, Raik
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Operations research proceedings 2003 : selected papers …
,
(pp. 9-16)
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2004
Persistent link: https://www.econbiz.de/10002071738
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