Valdez-Juárez, Luis Enrique; Gallardo-Vázquez, Dolores; … - In: Journal of open innovation : technology, market, and … 7 (2021) 1/37, pp. 1-24
variables (socially responsible and panic buyers) and the dependent variable (customer satisfaction). We focus on a sample of … positive effects on socially responsible buyers, panic buyers, and the level of customer satisfaction. Socially responsible … buyers also have positive effects on customer satisfaction. However, the relationship between panic buyers and customer …