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~subject:"Consumer behaviour"
~subject:"Dienstleistungsbetrieb"
~subject:"United States"
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Consumer behaviour
Dienstleistungsbetrieb
United States
Dienstleistungsmanagement
1,577
Service management
1,575
Dienstleistung
542
Dienstleistungsqualität
267
Service quality
267
Deutschland
257
Germany
253
Dienstleistungssektor
251
Theorie
237
Theory
237
Service industry
236
Beziehungsmarketing
228
Relationship marketing
226
services management
221
Management
211
Services
154
Dienstleistungsmarketing
118
Services marketing
118
Customer satisfaction
110
Kundenzufriedenheit
110
Prozessmanagement
99
USA
94
Business process management
93
Bundling strategy
88
Hotel industry
88
Hotellerie
88
Leistungsbündel
88
Customer service
86
Kundenservice
86
Customer integration
85
Kundenintegration
85
Qualitätsmanagement
81
Innovation
74
Krankenhaus
73
Quality management
71
Konsumentenverhalten
69
Strategisches Management
69
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8
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2
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English
155
German
79
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2
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Bruhn, Manfred
17
Corsten, Hans
6
Fitzsimmons, James A.
4
Fitzsimmons, Mona J.
4
Batt, Rosemary L.
3
Chase, Richard B.
3
Doellgast, Virginia
3
Gössinger, Ralf
3
Hadwich, Karsten
3
Kwon, Hyunji
3
Luczak, Holger
3
Mattila, Anna S.
3
Pepels, Werner
3
Roth, Stefan
3
Verma, Rohit
3
Aulōnitēs, Geōrgios I.
2
Cheng, T. C. E.
2
Christen, Elisabeth
2
Conger, Sue
2
Dasu, Sriram
2
Dorne, Raphael
2
Edvardsson, Bo
2
Ely, David P.
2
Francois, Joseph F.
2
Gardini, Marco A.
2
Grönroos, Christian
2
Gursoy, Dogan
2
Holtbrügge, Dirk
2
Horbel, Chris
2
Höck, Michael
2
Iacobucci, Dawn
2
Joglekar, Nitin
2
Kovner, Anthony R.
2
Lasshof, Britta
2
Lesaint, David
2
Lucas, Anthony F.
2
Løwendahl, Bente R.
2
Owusu, Gilbert
2
Papastathopoulou, Paulina
2
Popp, Bastian
2
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Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
Berliner Wissenschafts-Verlag
1
Dienstleistungskolloquium <2, 2004, Kaiserslautern>
1
Dienstleistungskolloquium <5, 2006, Kaiserslautern>
1
Josef Eul Verlag GmbH
1
Technische Universität Hamburg-Harburg / Institut für Logistik und Unternehmensführung
1
Technische Universität Kaiserslautern / Lehrstuhl für Unternehmensrechnung und Controlling
1
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
1
Zukunftsinitiative Rheinland-Pfalz
1
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SpringerLink / Bücher
7
Journal of service management
6
The journal of services marketing
6
International journal of hospitality management
5
Journal of service research : JSR
5
Forum Dienstleistungsmanagement
4
International journal of contemporary hospitality management
4
Journal of retailing and consumer services
4
Lehr- und Handbücher der Betriebswirtschaftslehre
4
Global cases on hospitality industry
3
Harvard business review : HBR
3
Health care management review : HCM review
3
International journal of services, economics and management
3
Journal of business research : JBR
3
Managing service quality : MSQ ; an international journal
3
Marketing intelligence & planning
3
Services marketing quarterly
3
Betriebswirtschaftliche Forschung zur Unternehmensführung
2
Betriebswirtschaftliche Forschungsergebnisse
2
Cornell hospitality quarterly : CQ
2
Faculty & research / Insead : working paper series
2
Fokus Dienstleistungsmarketing
2
Gabler Edition Wissenschaft / Quantitatives Controlling
2
Information systems management
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Journal of engineering and technology management : JET-M
2
Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
2
Schriften zum Produktionsmanagement
2
Springer eBook Collection / Business and Economics
2
The Routledge handbook of service research insights and ideas
2
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
2
A Research Agenda for Service Marketing
1
Alternative market research methods : market sensing
1
Beiträge zur Controlling-Forschung
1
Brookings trade forum
1
Business process management journal
1
California management review
1
Controlling
1
Copenhagen studies in economics and management / A
1
DUV / Wirtschaftswissenschaft
1
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ECONIS (ZBW)
231
RePEc
2
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231
Auslandsgesellschaften internationaler Dienstleistungsunternehmen : Koordination - Kontext - Erfolg
Bufka, Jürgen
-
1997
Persistent link: https://www.econbiz.de/10000622318
Saved in:
232
Journal of retailing and consumer services
Amsterdam [u.a.] : Elsevier
;
1994-[?]: London : …
;
…
-
1.1994-volume 21, issue 6 (November 2014) ; volume 22 …
Persistent link: https://www.econbiz.de/10000537168
Saved in:
233
Managing service companies : strategies for success
Irons, Ken
-
1994
Persistent link: https://www.econbiz.de/10000348573
Saved in:
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