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~subject:"Courier services"
~subject:"Dienstleistungsmanagement"
~type_genre:"Case study"
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Fördergesellschaft Marketing an der Universität Augsburg
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Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
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ECONIS (ZBW)
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Aufbau des After Sales Service bei LEWA zum vollwertigen Profit-Center
Ilka, Andreas
- In:
Controlling von Dienstleistungen : [die wichtigsten …
,
(pp. 205-222)
.
2010
Persistent link: https://www.econbiz.de/10008657790
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2
The analysis and case studies of successful express logistics companies
Ling, Tan Kah
;
Lee, Carman K. M.
;
Ho, William
- In:
International journal of value chain management : IJVCM
3
(
2009
)
1
,
pp. 20-35
Persistent link: https://www.econbiz.de/10003830067
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3
Exploring the potential of mass-customization as an innovation in the express parcel delivery industry
Aziz, Nisar Ahmed
;
Sparrow, John
- In:
International journal of business innovation and research
3
(
2009
)
6
,
pp. 634-650
Persistent link: https://www.econbiz.de/10003892036
Saved in:
4
Kapazitätsmanagement von Dienstleistungsanbietern : theoretische Erkenntnisse und Konkretisierung an einem Fallbeispiel Call-Center
Meier, Roland
-
1997
Persistent link: https://www.econbiz.de/10000634255
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