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~subject:"Customer Loyalty"
~subject:"Customer satisfaction"
~subject:"Social web"
~type_genre:"Sammlung"
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Customer Loyalty
Customer satisfaction
Social web
Customer retention
11
Kundenbindung
11
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3
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3
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3
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Cetto, Alexandra Verena
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Heinrich, Bernd
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Lange, Konstantin
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1
Schirmer, Nadine Andrea
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Schriftenreihe innovatives Dienstleistungsmanagement
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ECONIS (ZBW)
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Self-service technologies and enterprise social networks – motivations, user roles, and knowledge contribution
Cetto, Alexandra Verena
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2019
Persistent link: https://www.econbiz.de/10012098887
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2
Self-service technology - friend or foe? : the impact of technology-based self-services on customer satisfaction and retention
Scherer, Anne
-
2013
Persistent link: https://www.econbiz.de/10010461559
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3
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
4
Selected essays on advertising research and customer relationship management
Schirmer, Nadine Andrea
-
2014
Persistent link: https://www.econbiz.de/10011340453
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