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Customer experience management
Consumer behaviour
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Einzelhandel
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Retail trade
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Advertising effects
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Customer experience insight
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Customer satisfaction
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Data Mining
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Data mining
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Dienstleistungsqualität
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Einkaufszentrum
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Glaubwürdigkeit
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Internet marketing
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Kundenzufriedenheit
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Message credibility
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Omnichannel retailing
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Organic food
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PAD
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Personal values
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Persuasion knowledge
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Procurement
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Product review videos
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Purchase intention
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Retail assortment
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Customer experience management in the age of big data analytics : a strategic framework
Holmlund, Maria
;
Van Vaerenbergh, Yves
;
Ciuchita, Robert
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 356-365
Persistent link: https://www.econbiz.de/10012257620
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