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~subject:"Customer satisfaction"
~subject:"Einzelhandel"
~subject:"Emotion"
~subject:"Online retailing"
~type_genre:"Case study"
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Search: subject_exact:"Kundendienst"
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Customer satisfaction
Einzelhandel
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Customer service
71
Kundenservice
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27
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27
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16
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16
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10
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10
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Berliat, Roger
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Egg, Gerrit
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Hvass, Kristian A.
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Lin, Binshan
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Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
2
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1
International journal of commerce and management
1
International journal of management & enterprise development : IJMED
1
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Proceedings of the 16th Annual Conference on Marketing and Business Strategies for Central & Eastern Europe : December 4 - 6, 2008, Vienna, Austria
1
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ECONIS (ZBW)
10
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1
Kundenzentriert und gemeinsam kreativ : Service Design bei der WISAG
Egg, Gerrit
;
Speicher, Nadine
- In:
Service Design : innovative Services und exzellente …
,
(pp. 157-168)
.
2017
Persistent link: https://www.econbiz.de/10011735407
Saved in:
2
Innovative Services und Customer Experience rund um den Kühlschmierstoff
Berliat, Roger
- In:
Service Design : innovative Services und exzellente …
,
(pp. 187-201)
.
2017
Persistent link: https://www.econbiz.de/10011735409
Saved in:
3
Determinants of product return behavior in fashion e-commerce
Matthies, Henrik Bernd Karl
-
2016
Persistent link: https://www.econbiz.de/10011601152
Saved in:
4
Spatially dispersed employee recovery : an airline case study
Hvass, Kristian A.
;
Torfadóttir, Embla
- In:
Journal of air transport management
34
(
2014
),
pp. 65-69
Persistent link: https://www.econbiz.de/10010244601
Saved in:
5
A case study of service desk's performance measurement system
Siti-Nabiha, A. K.
;
Thum, W. Y.
;
Sardana, G. D.
- In:
International journal of commerce and management
22
(
2012
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10009582109
Saved in:
6
Motivation, pay satisfaction, and job satisfaction of front-line employees
Stringer, Carolyn
;
Didham, Jeni
;
Theivananthampillai, Paul
- In:
Qualitative research in accounting & management : QRAM
8
(
2011
)
2
,
pp. 161-179
Persistent link: https://www.econbiz.de/10009239517
Saved in:
7
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
Saved in:
8
Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph
-
2009
Persistent link: https://www.econbiz.de/10003788282
Saved in:
9
Consumer post-purchase dissonance on financial services market : case study of Poland
Smyczek, Sławomir
- In:
Proceedings of the 16th Annual Conference on Marketing …
,
(pp. 357-373)
.
2008
Persistent link: https://www.econbiz.de/10003800219
Saved in:
10
Raum- und Bedarfsanalyse zur Versorgung privater Haushalte : eine modellgestützte Methode, dargestellt am Fallbeispiel der Bundesstadt Bonn
Vornholt, Christoph
-
2005
Persistent link: https://www.econbiz.de/10002850973
Saved in:
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