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~subject:"Dienstleistungsinnovation"
~subject:"Service quality"
~type_genre:"Collection of articles of several authors"
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Dienstleistungsinnovation
Service quality
Dienstleistungsmanagement
153
Service management
153
Dienstleistung
56
Deutschland
55
Germany
55
Management
45
Dienstleistungssektor
40
Theorie
33
Theory
33
Service industry
31
Dienstleistungsmarketing
16
Services
16
Services marketing
16
Dienstleistungsbetrieb
15
Beziehungsmarketing
14
Relationship marketing
14
Innovation management
13
Innovationsmanagement
13
Welt
13
World
13
Dienstleistungsqualität
11
Gesundheitswesen
10
Health care system
10
Service innovation
10
Strategisches Management
10
Betriebliche Wertschöpfung
9
Customer integration
9
Kundenintegration
9
Value creation
9
Business process management
8
Prozessmanagement
8
Bundling strategy
7
Gastgewerbe
7
Leistungsbündel
7
Marketing
7
Betriebswirtschaftslehre
6
Controlling
6
Gastronomie
6
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Undetermined
5
Free
1
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Book / Working Paper
21
Type of publication (narrower categories)
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Collection of articles of several authors
Article in journal
185
Aufsatz in Zeitschrift
185
Aufsatz im Buch
28
Book section
28
Sammelwerk
21
Hochschulschrift
19
Thesis
15
Graue Literatur
14
Non-commercial literature
14
Aufsatzsammlung
10
Arbeitspapier
8
Working Paper
8
Case study
7
Fallstudie
7
Lehrbuch
7
Handbook
6
Handbuch
6
Konferenzschrift
6
Textbook
6
Conference proceedings
5
Bibliografie enthalten
3
Bibliography included
3
Conference paper
3
Konferenzbeitrag
3
Bibliografie
2
Amtsdruckschrift
1
Festschrift
1
Forschungsbericht
1
Glossar enthalten
1
Glossary included
1
Government document
1
Systematic review
1
conceptual-paper
1
research-article
1
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1
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Language
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English
11
German
10
Italian
1
Author
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Bruhn, Manfred
3
Hadwich, Karsten
2
Spohrer, James C.
2
Stauss, Bernd
2
Altinay, Levent
1
Arens, Evi
1
Baglieri, Enzo
1
Bieger, Thomas
1
Bruglieri, Maurizio
1
Cantù, Chiara
1
Gatermann, Inken
1
Gleich, Ronald
1
Götte, Sascha
1
Hara, Yoshinori
1
Hub, Annette
1
Jeyakumar, S.
1
Karagiannis, Dimitris
1
Kieliszewski, Cheryl A.
1
Kwan, Stephen K.
1
Macintyre, Mairi
1
Maglio, Paul P.
1
Muthukumar, V.
1
Müller-Lietzkow, Jörg
1
Paiola, Marco
1
Poudel, Surya
1
Prandstraller, Francesca
1
Rullani, Enzo
1
Sawatani, Yuriko
1
Sebastiani, Roberta
1
Snene, Mehdi
1
Weiermair, Klaus
1
Woratschek, Herbert
1
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Institution
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Springer Fachmedien Wiesbaden
2
Deutschland / Bundesministerium für Bildung und Forschung
1
Dienstleistungstagung <8, 2010, Berlin>
1
ICServ <5., 2017, Wien>
1
IESS <5., 2014, Genf>
1
QUIS <11, 2009, Wolfsburg>
1
Springer International Publishing
1
Springer Science + Business Media LLC
1
Zukunftsinitiative Rheinland-Pfalz
1
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Published in...
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Forum Dienstleistungsmanagement
3
Service science: research and innovations in the service economy
3
Aspekte der Unternehmensführung
1
Der Controlling-Berater : CB
1
Journal of service management
1
Lecture notes in business information processing : LNBIP
1
Lecture notes in computer science
1
Management - Business for professionals
1
Reihe Medienökonomie
1
Research for development
1
T-Lab, Laboratorio del terziario che innova
1
Wissenschaft & Praxis
1
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ECONIS (ZBW)
21
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1
Service sectors in India issues, challenges and opportunities
Jeyakumar, S.
(
ed.
);
Muthukumar, V.
(
ed.
)
-
2019
Persistent link: https://www.econbiz.de/10012108023
Saved in:
2
Dienstleistungsqualität im Tourismus : Leitfaden für das Management ; Bericht vom Tourismustag in Garmisch-Partenkirchen am 7.2.2001/ Herbert Woratschek ... [Hrsg.]
Woratschek, Herbert
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010461502
Saved in:
3
Methoden - Erlösmodelle - Marketinginstrumente
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011866874
Saved in:
4
Strategien - Innovationen - Geschäftsmodelle
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011866889
Saved in:
5
Multidisciplinary design of sharing services
Bruglieri, Maurizio
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011823118
Saved in:
6
Serviceology for services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017 : proceedings
Hara, Yoshinori
(
ed.
);
Karagiannis, Dimitris
(
ed.
)
-
ICServ <5., 2017, Wien>
-
2017
Persistent link: https://www.econbiz.de/10011664142
Saved in:
7
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
8
Global perspectives on service science: Japan
Kwan, Stephen K.
(
ed.
);
Spohrer, James C.
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011472811
Saved in:
9
Managing consumer services : factory or theater?
Baglieri, Enzo
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10010476951
Saved in:
10
Exploring services sciences : 5th International Conference, IESS 2014, Geneva, Switzerland, February 5 - 7, 2014; proceedings
Snene, Mehdi
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10014007317
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