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~subject:"Dienstleistungsqualität"
~subject:"Krankenhaus"
~subject:"United States"
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Search: subject:"Service quality"
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Subject
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Dienstleistungsqualität
Krankenhaus
United States
Service quality
20,487
Customer satisfaction
6,099
Kundenzufriedenheit
6,062
Konsumentenverhalten
4,191
Consumer behaviour
4,190
Relationship marketing
3,789
Beziehungsmarketing
3,788
Qualitätsmanagement
2,503
Quality management
2,457
Wirtschaftsprüfung
2,410
Financial audit
2,408
Hospital
1,750
Health care
1,509
Gesundheitsversorgung
1,488
USA
1,356
Gesundheitswesen
1,211
Health care system
1,196
Product quality
1,169
Produktqualität
1,169
service quality
1,155
Customer service
1,091
Theorie
1,090
Theory
1,090
Kundenservice
1,089
Dienstleistungssektor
1,019
Service industry
1,016
Deutschland
917
Germany
908
Beschwerdemanagement
782
Complaint management
782
Hotel industry
781
Hotellerie
780
Schule
708
School
707
Hochschule
677
Electronic Commerce
676
E-commerce
675
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Online availability
All
Undetermined
7,161
Free
4,642
Type of publication
All
Article
14,667
Book / Working Paper
5,633
Journal
14
Type of publication (narrower categories)
All
Article in journal
13,619
Aufsatz in Zeitschrift
13,619
Graue Literatur
1,604
Non-commercial literature
1,604
Working Paper
1,334
Arbeitspapier
1,327
Aufsatz im Buch
1,053
Book section
1,053
Hochschulschrift
517
Thesis
382
Collection of articles of several authors
227
Sammelwerk
227
Case study
155
Fallstudie
155
Conference paper
151
Konferenzbeitrag
151
Aufsatzsammlung
99
Konferenzschrift
91
Conference proceedings
61
Bibliografie enthalten
57
Bibliography included
57
Amtsdruckschrift
56
Collection of articles written by one author
56
Government document
56
Sammlung
56
Reprint
18
Lehrbuch
17
Textbook
15
Systematic review
14
Übersichtsarbeit
14
Forschungsbericht
13
Guidebook
13
Ratgeber
13
Handbook
12
Handbuch
12
Bibliografie
9
Advisory report
8
Gutachten
8
Interview
6
Mehrbändiges Werk
6
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Language
All
English
18,906
German
1,346
French
33
Italian
10
Russian
10
Spanish
10
Swedish
6
Finnish
4
Polish
4
Danish
3
Dutch
3
Undetermined
3
Czech
1
Hungarian
1
Portuguese
1
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Author
All
Siciliani, Luigi
72
Propper, Carol
52
Bruhn, Manfred
49
Straume, Odd Rune
48
Hanushek, Eric Alan
44
Han, Heesup
42
Rivkin, Steven G.
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Gravelle, Hugh
35
Brekke, Kurt R.
33
Prentice, Catherine
32
Pathak, Parag A.
29
Hanushek, Eric A.
28
Rockoff, Jonah E.
28
Staiger, Douglas
28
McColl-Kennedy, Janet R.
27
Shahin, Arash
27
Usman, Osly
27
Figlio, David N.
25
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sharma, Piyush
21
Das, Jishnu
20
Kain, John F.
20
Balaji, M. S.
19
Michas, Paul N.
19
Benkenstein, Martin
18
Chi, Wuchun
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Wirtz, Jochen
18
Witell, Lars
18
Zhang, Min
18
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Institution
All
National Bureau of Economic Research
177
OECD
35
IGI Global
21
Springer Fachmedien Wiesbaden
19
Hochschulrektorenkonferenz
18
World Bank
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
Goethe-Universität Frankfurt am Main
2
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Published in...
All
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
291
Journal of business research : JBR
240
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
172
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of air transport management
136
Journal of hospitality marketing & management
136
The TQM journal : the international review of organizational improvement
124
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
109
Service business
107
International journal of productivity and quality management : IJPQM
104
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Cogent business & management
100
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Total quality management & business excellence
90
Quality management journal : QMJ
89
Discussion paper series / IZA
88
Economics of education review
79
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Journal of health economics
73
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
The international journal of bank marketing : IJBM
58
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Source
All
ECONIS (ZBW)
20,299
EconStor
10
RePEc
4
ArchiDok
1
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20291
Report on Federal medical services
United States / Commission on Organization of the …
-
1955
Persistent link: https://www.econbiz.de/10001803023
Saved in:
20292
Educational performance contracting
Gramlich, Edward M.
;
Koshel, Patricia P.
-
1975
Persistent link: https://www.econbiz.de/10002532648
Saved in:
20293
The hospital services of Natal
O'Reagain, Mary
-
1970
Persistent link: https://www.econbiz.de/10002595842
Saved in:
20294
Customers in action
Midgley, David
;
Christopher, Martin
-
1975
Persistent link: https://www.econbiz.de/10002492454
Saved in:
20295
Cost and quality in public education
Clark, Harold F.
-
1963
Persistent link: https://www.econbiz.de/10002009807
Saved in:
20296
Quality reporting, quality auditing, and quality achievements in European countries : 43 case histories : 43 études de cas
Nixon, Frank
-
1964
Persistent link: https://www.econbiz.de/10002585523
Saved in:
20297
Consumer satisfaction, dissatisfaction and complaining behavior : papers from a Marketing Research Symposium, School of Business, Indiana University, Bloomington, April 20-22, 1977
Day, Ralph L.
(
contributor
)
-
1977
Persistent link: https://www.econbiz.de/10001621840
Saved in:
20298
Independent education : in defence of public schools
Gilkes, A. N.
-
1957
Persistent link: https://www.econbiz.de/10001460709
Saved in:
20299
State participation in public school library service
Koos, Frank Hermann
-
1972
Persistent link: https://www.econbiz.de/10001528846
Saved in:
20300
Standardization as a basis for quality impovement
Tkachenko, V.
(
contributor
)
-
European Organization for Quality Control
-
1972
Persistent link: https://www.econbiz.de/10003257929
Saved in:
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