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~subject:"Dienstleistungsqualität"
~subject:"Management"
~type_genre:"Fallstudiensammlung"
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Dienstleistungsqualität
Management
Beziehungsmarketing
15
Relationship marketing
15
Deutschland
7
Germany
6
Erfolgsfaktor
3
Kundenmanagement
3
Marketing
3
Strategic management
3
Strategisches Management
3
Success factor
3
Beschaffung
2
Beziehungsmanagement
2
Business organization
2
Dienstleistungsbetrieb
2
Dienstleistungsmarketing
2
Empfehlungssystem
2
Handelsbetrieb
2
Handelsmanagement
2
Information service provider
2
Informationsdienstleister
2
Lieferantenmanagement
2
Personalisierung
2
Personalization
2
Procurement
2
Retail management
2
SDI-Dienst
2
Service quality
2
Services marketing
2
Supplier relationship management
2
Theorie
2
Theory
2
Unternehmensorganisation
2
Benchmarking
1
Betriebsform
1
Brand
1
Brand image
1
Brand loyalty
1
Business process management
1
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Book / Working Paper
5
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Fallstudiensammlung
Article in journal
3,407
Aufsatz in Zeitschrift
3,407
Aufsatz im Buch
206
Book section
206
Hochschulschrift
130
Thesis
107
Graue Literatur
96
Non-commercial literature
96
Collection of articles of several authors
69
Sammelwerk
69
Aufsatzsammlung
54
Arbeitspapier
53
Working Paper
53
Bibliografie enthalten
39
Bibliography included
39
Case study
33
Fallstudie
33
Conference paper
27
Konferenzbeitrag
27
Handbook
22
Handbuch
22
Lehrbuch
18
Textbook
17
Konferenzschrift
9
Guidebook
6
Ratgeber
6
Reprint
6
Bibliografie
5
Conference proceedings
4
Collection of articles written by one author
3
Sammlung
3
Advisory report
2
Festschrift
2
Forschungsbericht
2
Glossar enthalten
2
Glossary included
2
Gutachten
2
Accompanied by computer file
1
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German
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English
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Ahlert, Martin
1
Baron, Steve
1
Bremecker, Michael
1
Bruhn, Manfred
1
Froböse, Michael
1
Harris, Kim
1
Hilton, Toni
1
Kaapke, Andreas
1
Klassen, Robert D.
1
Klassen, Robert David
1
Meffert, Heribert
1
Menor, Larry J.
1
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Institution
All
Technologie-Orientierte Besuchs- und Informationsprogramme
1
Technologieorientiertes Besuchs- und Informationsprogramm
1
Published in...
All
Meffert Marketing Edition
1
The Ivey casebook series
1
Unternehmen in der Praxis
1
Source
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ECONIS (ZBW)
5
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1
Services marketing : text and cases
Baron, Steve
;
Harris, Kim
;
Hilton, Toni
-
2009
-
3. ed.
Persistent link: https://www.econbiz.de/10003754631
Saved in:
2
Cases in operations management : building customer value through world-class operations
Klassen, Robert D.
;
Menor, Larry J.
-
2006
Persistent link: https://www.econbiz.de/10002617222
Saved in:
3
Exzellenz im Dienstleistungsmarketing : Fallstudien zur Kundenorientierung
Bruhn, Manfred
(
ed.
);
Meffert, Heribert
(
ed.
); …
-
2002
-
1. Auflage
Persistent link: https://www.econbiz.de/10014012698
Saved in:
4
Fabrik der Zukunft : sechs innovative Konzepte aus der Praxis
2001
Persistent link: https://www.econbiz.de/10001571849
Saved in:
5
Fallstudien zum Handelsmanagement
Kaapke, Andreas
(
ed.
);
Froböse, Michael
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001377655
Saved in:
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