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~subject:"Dienstleistungsqualität"
~subject:"Markenartikel"
~type_genre:"Collection of articles written by one author"
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Dienstleistungsqualität
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Buhl, Hans Ulrich
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Jindahra, Pavitra
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Sarikaya, Serkan
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ECONIS (ZBW)
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
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2019
Persistent link: https://www.econbiz.de/10012105262
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2
Emotions in service recovery encounters
Jerger, Christina
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2017
Persistent link: https://www.econbiz.de/10011731104
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3
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
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2015
Persistent link: https://www.econbiz.de/10011312793
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4
Essays on consumer choice
Jindahra, Pavitra
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2005
Persistent link: https://www.econbiz.de/10003946269
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