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~subject:"E-Mail"
~subject:"Mediensektor"
~type_genre:"Conference paper"
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Search: subject_exact:"Complaint management"
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Mediensektor
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Hänsel, Martin
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Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
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Supply Management Research : aktuelle Forschungsergebnisse 2016
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ECONIS (ZBW)
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How fair is the handling of the claimant customer? : a comparison between the e-mail and telephone channels
Tahali, Sara
;
Yildiz, Hélène
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 129-141)
.
2022
Persistent link: https://www.econbiz.de/10013338063
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Optimierungspotenzial im Retourennetzwerk am Beispiel der Mediendistribution
Hänsel, Martin
;
Stölzle, Wolfgang
- In:
Supply Management Research : aktuelle …
,
(pp. 187-211)
.
2017
Persistent link: https://www.econbiz.de/10011590528
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