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~subject:"Entscheidung"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Relationship marketing
Business process management
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Röglinger, Maximilian
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Journal of decision systems
2
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1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
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Improving customer satisfaction in proactive service design : a Kano model approach
Wenninger, Annette
;
Rau, Daniel
;
Röglinger, Maximilian
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
3
,
pp. 1399-1418
Persistent link: https://www.econbiz.de/10013463446
Saved in:
2
Maturing maturity models : a methodological extension using the analytical hierarchy process and Google PageRank
Linhart, Alexander
;
Klaus, Carsten
;
Röglinger, Maximilian
- In:
Journal of decision systems
26
(
2017
)
4
,
pp. 307-327
Persistent link: https://www.econbiz.de/10011937546
Saved in:
3
Process improvement through economically driven routing of instances
Bolsinger, Manuel
;
Elsäßer, Anna
;
Helm, Caroline
; …
- In:
Business process management journal
21
(
2015
)
2
,
pp. 353-378
Persistent link: https://www.econbiz.de/10011301232
Saved in:
4
Capability develpment with process maturity models - decision framework and economic analysis
Forstner, Eva
;
Kamprath, Nora
;
Röglinger, Maximilian
- In:
Journal of decision systems
23
(
2014
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10010370230
Saved in:
5
Wirtschaftlichkeitsanalyse für CRM-Systeme : ein Erfahrungsbericht
Becker, Torsten
;
Heidemann, Julia
;
Kamprath, Nora
; …
- In:
Wirtschaftsinformatik & Management : Zeitschrift für …
2
(
2010
)
4
,
pp. 50-55
Persistent link: https://www.econbiz.de/10003995496
Saved in:
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