Castello Dalmau, Jordi; Gimenez, Gerusa; Castro, Rodolfo de - In: Journal of industrial engineering and management : JIEM 9 (2016) 5, pp. 1090-1106
/methodology/approach: Research was conducted based on the results of the second-party audits (SPAs) of 90 suppliers, (including component suppliers … manufacturers. The audits were carried out within the ISO 9001:2008 framework and conducted by one of this study's authors in his … customization. Originality/value: While quality audits are a customary topic for academics and researchers, few contributions are …