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~subject:"Health care"
~type_genre:"Aufsatz im Buch"
~type_genre:"Bibliography included"
~type_genre:"Konferenzbeitrag"
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Search: "Dienstleistungsqualität"
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Health care
Dienstleistungsqualität
1,226
Service quality
1,225
Beziehungsmarketing
218
Qualitätsmanagement
218
Relationship marketing
218
Quality management
216
Deutschland
193
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193
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Kundenzufriedenheit
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Theorie
180
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180
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119
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72
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72
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60
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60
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59
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59
Measurement
56
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56
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54
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54
Gesundheitsversorgung
49
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45
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45
Gesundheitswesen
43
Health care system
43
Financial audit
40
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40
Evaluation
38
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37
Higher education institution
36
Hochschule
36
Lieferantenmanagement
34
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34
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33
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957
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957
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178
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178
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157
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157
Book section
38
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21
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17
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14
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English
37
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Norton, Edward C.
2
Paquet, Robert
2
Schräder, W. F.
2
Abouee-Mehrizi, Hossein
1
AlShareef, Mohammed Abdullah
1
Ammenwerth, Elske
1
Baccarani, Claudio
1
Bal, Roland
1
Ballast, Thomas
1
Beivers, Andreas
1
Bera, Sasadhar
1
Boaz, Annette
1
Bodemar, Anneliese
1
Bongaerts, Robert
1
Bordoloi, Sanjeev K.
1
Breu, Ruth
1
Brito, Sílvio
1
Buys, Pieter
1
Carter, Michael W.
1
Chakraborty, Shibashish
1
Chatterjee, Tonmoy
1
Dahari, Zainurin
1
Danilenko, Viktoria
1
Das, Jishnu
1
De Walque, Damien
1
De Wilde, July
1
Demir, Seyma
1
Di Pietro, Laura
1
Donatini, Andrea
1
El-Tawansi, Muhammad Abdullah Yassin
1
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1
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1
Fotiadis, Anestis K.
1
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1
Furterer, Sandra L.
1
Gager, Melanie
1
Geppert, Jeffery
1
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1
Grabowski, David C.
1
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Journal of health organization and management
3
Qualitätsmanagement im Gesundheitswesen
3
Health care issues in the United States and Japan
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Wissenschaftlich fundierte Weiterentwicklung des Gesundheitssystems in Deutschland : der Beitrag von Wilhelm F. Schräder
2
Accountability and responsibility in health care : issues in addressing an emerging global challenge
1
Business Process Management Workshops : BPM 2009 international workshops, Ulm, Germany, September 7, 2009 ; revised papers
1
Business performance measurement and management
1
Business process management journal
1
Business research : an illustrative guide to practical methodological applications in selected case studies
1
Econometric methods for analyzing economic development
1
Entwicklungen der Systeme sozialer Sicherheit in Japan und Europa
1
Frontiers in the economics of gender
1
Global campaigning initiatives for socio-economic development
1
Global virtual enterprises in cloud computing enviroments
1
Globalism and regional economy
1
Handbook of the economics of population aging ; Volume 1B
1
Handbuch Direktverträge : nachhaltige Vertragsstrategien im Gesundheitswesen
1
Health care management science
1
International journal of quality and service sciences
1
International trade and international finance : explorations of contemporary issues
1
Lean systems : applications and case studies in manufacturing, service, and healthcare
1
Liberalisierung im Gesundheitswesen : Einrichtungen des Gesundheitswesens zwischen Wettbewerb und Regulierung
1
Phantom ex machina : digital disruption's role in business model transformation
1
Poverty, inequality and evaluation : changing perspectives
1
Public leadership
1
Public services delivery
1
Qualitative versus quantitative research
1
Research handbook on services management
1
Social innovation and entrepreneurship in the fourth sector : sustainable best-practices from across the world
1
South Asian journal of management : SAJM
1
Sozioökonomische Implikationen staatlicher Eingriffe in das Gesundheitswesen : nationale Gesundheitssysteme zwischen Regulierung und Liberalisierung
1
Technology mediated service encounters
1
The Elgar companion to health economics
1
The Oxford handbook of health care management
1
The Oxford handbook of the Indian economy
1
Using discrete choice experiments to value health and health care
1
Wettbewerb in der gesetzlichen Krankenversicherung : Tagungsband des Gesundheitsökonomischen Ausschusses
1
Wirkungsgeleitetes Ressourcenmanagement in öffentlichen Gesundheitsbetrieben : Patienten- und Leistungsorientierung
1
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ECONIS (ZBW)
49
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1
Developing a channeling framework for healthcare service provider networks for a medical scheme in South Africa
Ward, Elbie
;
Middelberg, Sanlie
;
Buys, Pieter
- In:
Business research : an illustrative guide to practical …
,
(pp. 313-333)
.
2023
Persistent link: https://www.econbiz.de/10014317779
Saved in:
2
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
3
Implications of COVID-19 on operations in healthcare services
Bordoloi, Sanjeev K.
- In:
Research handbook on services management
,
(pp. 212-230)
.
2022
Persistent link: https://www.econbiz.de/10014452632
Saved in:
4
Social innovative approaches on health care : evidence from home hospitalization in Portugal - the Elvas study
Pinto, Deolinda
;
Brito, Sílvio
- In:
Social innovation and entrepreneurship in the fourth …
,
(pp. 159-169)
.
2021
Persistent link: https://www.econbiz.de/10012624180
Saved in:
5
Assessment of care for cultural competence in healthcare services : a systematic rewiev of qualitative studies
Demir, Seyma
;
Usta, Yasemin Yildirim
- In:
Qualitative versus quantitative research
,
(pp. 65-84)
.
2017
Persistent link: https://www.econbiz.de/10011858329
Saved in:
6
Providing healthcare services in the virtual environment
Rao, N. Raghavendra
- In:
Global virtual enterprises in cloud computing enviroments
,
(pp. 145-170)
.
2019
Persistent link: https://www.econbiz.de/10012006698
Saved in:
7
The w-HEALTHQUAL : a measurement scale for analyzing patients' satisfaction with primary healthcare
Godoy Caballero, Ana Luisa
;
Murillo Zamorano, Luis Regino
- In:
Global campaigning initiatives for socio-economic …
,
(pp. 108-127)
.
2019
Persistent link: https://www.econbiz.de/10012112355
Saved in:
8
Language discordance and technological facilitation in health care service encounters : a contrastive experiment
De Wilde, July
;
Praet, Ellen van
;
Van Vaerenbergh, Yves
- In:
Technology mediated service encounters
,
(pp. 17-43)
.
2019
Persistent link: https://www.econbiz.de/10012057340
Saved in:
9
The Pac-Man principle in the healthcare market
Bongaerts, Robert
;
Henn, Harald
;
Khare, Anshuman
- In:
Phantom ex machina : digital disruption's role in …
,
(pp. 175-184)
.
2017
Persistent link: https://www.econbiz.de/10012163479
Saved in:
10
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
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