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~subject:"Hotel industry"
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Hotel industry
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Chen, Rachel J. C.
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International journal of hospitality management
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Journal of retailing and consumer services
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subject:"Customer experience"
(526 results)
1
Customer
experiences
and situational vulnerability : an exploration of hotel services during a disaster
Lagiewski, Rick
;
Perotti, Victor
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482222
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2
From sustainability to customer loyalty : a case of full service hotels' guests
Chen, Rachel J. C.
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 261-265
Persistent link: https://www.econbiz.de/10010469035
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