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~subject:"Italy"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
~type_genre:"No longer published / No longer aquired"
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Search: "Digitalisierung" OR "Internet" OR "Telekommunikation" OR "Telekommunikationsnetz"
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Italy
Kundenzufriedenheit
Social Web
11,424
Social web
11,424
Konsumentenverhalten
10,754
Consumer behaviour
10,753
E-commerce
9,019
Electronic Commerce
9,011
Internet marketing
7,485
Online-Marketing
7,484
Online retailing
6,606
Online-Handel
6,606
Internet
5,770
Digitalisierung
5,540
Digitization
5,054
Relationship marketing
3,506
Beziehungsmarketing
3,505
Mobile communications
3,241
Mobilkommunikation
3,241
USA
3,105
United States
3,105
Viral marketing
2,387
Virales Marketing
2,387
Theorie
2,382
Theory
2,382
Telecommunications
2,348
Telekommunikation
2,339
Innovation
2,159
Information technology
2,153
Informationstechnik
2,152
Customer satisfaction
2,122
Digital platform
2,024
Digitale Plattform
2,021
Electronic money
1,992
Elektronisches Geld
1,992
Electronic banking
1,931
Electronic Banking
1,930
Markenführung
1,929
Brand management
1,927
Website
1,909
Dienstleistungsqualität
1,904
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Undetermined
1,210
Free
255
Type of publication
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Article
2,380
Journal
9
Book / Working Paper
8
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Article in journal
No longer published / No longer aquired
Aufsatz in Zeitschrift
2,388
Graue Literatur
239
Non-commercial literature
239
Aufsatz im Buch
220
Book section
220
Working Paper
170
Arbeitspapier
168
Collection of articles of several authors
73
Sammelwerk
73
Hochschulschrift
40
Aufsatzsammlung
37
Conference paper
37
Konferenzbeitrag
37
Case study
33
Fallstudie
33
Thesis
24
Konferenzschrift
20
Amtsdruckschrift
19
Government document
19
Conference proceedings
10
Business report
7
Geschäftsbericht
7
Advisory report
6
Gutachten
6
Collection of articles written by one author
5
Sammlung
5
Handbook
4
Handbuch
4
Reprint
4
Statistik
4
Amtliche Publikation
3
Bibliografie enthalten
3
Bibliography included
3
Fallstudiensammlung
3
Umfrage
3
Forschungsbericht
2
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2
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2
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English
2,333
Italian
53
German
11
Author
All
Thaichon, Paramaporn
8
Bilgihan, Anil
7
Law, Chun Hung Roberts
7
Parayitam, Satyanarayana
7
Quach, Sara
7
Xu, Xun
7
Akroush, Mamoun N.
6
Corrocher, Nicoletta
6
Del Chiappa, Giacomo
6
Jebarajakirthy, Charles
6
Park, Jungkun
6
Román, Sergio
6
Sajad Rezaei
6
Adil, Mohd
5
Aslam, Wajeeha
5
Bang, Nguyen
5
Carlson, Jamie
5
Chung, Namho
5
Flavián Blanco, Carlos
5
George, Ajimon
5
Ha, Hong Youl
5
Izogo, Ernest Emeka
5
Johnson, Lester W.
5
Loureiro, Sandra Maria Correia
5
Narteh, Bedman
5
Prybutok, Victor R.
5
Rita, Paulo
5
Rohman, Fatchur
5
Siano, Alfonso
5
Souki, Gustavo Quiroga
5
Sreejesh, S.
5
Amin, Muslim
4
Anderson, Rolph E.
4
Barrio-García, Salvador del
4
Chakraborty, Shibashish
4
Farhat, Kashif
4
Galati, Antonino
4
Giovanis, Apostolos N.
4
Grégoire, Yany
4
Haverila, Kai
4
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Società Finanziaria Telefonica per Azioni <Turin>
3
Società Italiana per l'Esercizio delle Telecommunicazioni <Turin>
2
Academy of Marketing
1
Bundesstelle für Außenhandelsinformation <Köln>
1
Italien / Amministrazione delle Poste e delle Telecomunicazioni
1
OECD
1
Published in...
All
Journal of retailing and consumer services
137
Journal of business research : JBR
51
International journal of electronic marketing and retailing : IJEMR
40
International journal of hospitality management
40
Journal of internet commerce
36
Tourism management : research, policies, practice
27
International journal of business information systems : IJBIS
26
The journal of services marketing
26
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
Cogent business & management
25
Journal of travel and tourism marketing
25
Asia Pacific journal of marketing and logistics
24
International journal of electronic customer relationship management : IJECRM
24
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
24
The service industries journal
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of internet marketing and advertising : IJIMA
23
International journal of e-business research : an official publication of the Information Resources Management Association
21
Journal of electronic commerce research : JECR
21
Journal of hospitality marketing & management
21
Information systems and e-business management : ISeB
19
International journal of contemporary hospitality management
19
Service business
19
Psychology & marketing
18
Technological forecasting & social change : an international journal
17
Services marketing quarterly
16
International journal of quality & reliability management
15
International journal of services and operations management
15
Journal of strategic marketing
15
The international journal of bank marketing : IJBM
15
International journal of electronic business
14
International journal of retail and distribution management
14
International journal of technology marketing : IJTMkt
14
The TQM journal : the international review of organizational improvement
14
Economia e politica industriale
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Telecommunications policy : the international journal of digital economy, data sciences and new media
13
Administrative Sciences : open access journal
12
Electronic commerce research and applications
12
International journal of quality and service sciences
12
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Source
All
ECONIS (ZBW)
2,397
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1
Investigating the impact of mobile telecom service characteristics on consumer satisfaction in urban Uganda
Manyaga, Fawz
;
Hacıoğlu, Ümit
-
2021
Persistent link: https://www.econbiz.de/10012659314
Saved in:
2
Conceptualisation of customer experience : the case of mobile telecoms services in Morocco
Belabbes, Ikrame
;
Oubrich, Mourad
;
Fiano, Fabio
; …
- In:
International journal of managerial and financial …
12
(
2020
)
1
,
pp. 89-118
Persistent link: https://www.econbiz.de/10012253760
Saved in:
3
Exploring the economic recovery of Italy's Regions Post-COVID-19 : a focus on energy, services, ICT opportunities, and the digital divide
Marino, Alfonso
;
Pariso, Paolo
;
Picariello, Michele
- In:
International Journal of Energy Economics and Policy : IJEEP
13
(
2023
)
5
,
pp. 271-280
Persistent link: https://www.econbiz.de/10014380673
Saved in:
4
The impact of digital transformation strategy on customer satisfaction in the Palestinian telecom industry
Iriqat, Raed A. M.
;
Jaradat, Ahmad A. R.
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 169-186
Persistent link: https://www.econbiz.de/10012596323
Saved in:
5
Quality of service in the Jordanian telecommunications sector
Ismail, Loiy Bani
;
Rasheed, Ra'ad
;
Alawamleh, Mohammad
- In:
International journal of management and network …
4
(
2018
)
2
,
pp. 144-158
Persistent link: https://www.econbiz.de/10012252018
Saved in:
6
An investigation of the
internet
generation customer loyalty : an empirical study in Indonesia mobile services
Yacob, Syahmardi
;
Johannes
;
Edward, Edward
;
Sulistiyo, Urip
- In:
Verslas : teorija ir praktika : Vilniaus Gedimino …
24
(
2023
)
1
,
pp. 271-281
professional implication for determining the model of consumer loyalty and the
internet
generation (iGen) in mobile communication …
Persistent link: https://www.econbiz.de/10014371908
Saved in:
7
Connettere l'Italia
Ciapanna, Emanuela
;
Colonna, Fabrizio
- In:
Rivista di politica economica
(
2020
)
1
,
pp. 93-105
Persistent link: https://www.econbiz.de/10012613195
Saved in:
8
Exploring usage, expected benefits and perceived usefulness of social media in travel agencies : an empirical investigation in Italy
Splendiani, Simone
;
Dini, Mauro
;
Rivetti, Francesca
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 83-106
Persistent link: https://www.econbiz.de/10014460339
Saved in:
9
Multiple subscriptions to mobile networks and consumer satisfaction
Mvele, Sigismond Hervey
;
Mengue, Larissa Ango
;
Ekane, …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 375-381
Persistent link: https://www.econbiz.de/10011995653
Saved in:
10
The effects of digital platforms on customers' satisfaction in international shipping business
Hui Shan Loh
;
Jia Le Lee
;
Gu, Yimiao
;
Helen Shanyin Chen
; …
- In:
Review of international business and strategy
34
(
2024
)
2
,
pp. 231-244
Persistent link: https://www.econbiz.de/10014526380
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