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~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Arbeitszufriedenheit"
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Kundenzufriedenheit
Arbeitszufriedenheit
8,720
Job satisfaction
8,712
Employee retention
2,243
Mitarbeiterbindung
2,243
Arbeitsverhalten
2,009
Work behaviour
2,009
Leistungsmotivation
1,575
Work motivation
1,575
Arbeitskräfte
1,244
Workforce
1,244
Human Resource Management
1,225
Personalmanagement
1,225
Satisfaction
1,022
Arbeitsmobilität
978
Labour mobility
978
job satisfaction
977
Führungsstil
964
Leadership style
964
Zufriedenheit
902
Customer satisfaction
805
Job performance
804
Stress
793
Work stress
793
Arbeitsleistung
790
Organizational behaviour
789
Verhalten in Organisationen
789
Arbeitspsychologie
773
Organizational psychology
773
Arbeitsbedingungen
668
Working conditions
668
Emotion
634
Familie-Beruf
609
Work-life balance
609
Personality psychology
546
Persönlichkeitspsychologie
546
Lebensqualität
497
Quality of life
497
Corporate culture
465
Unternehmenskultur
465
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Undetermined
466
Free
84
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Article
804
Book / Working Paper
1
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
805
Aufsatz im Buch
37
Book section
37
Graue Literatur
36
Non-commercial literature
36
Arbeitspapier
31
Working Paper
31
Hochschulschrift
16
Thesis
13
Conference paper
10
Konferenzbeitrag
10
Case study
6
Fallstudie
6
Collection of articles of several authors
2
Collection of articles written by one author
2
Guidebook
2
Ratgeber
2
Sammelwerk
2
Sammlung
2
Article
1
Konferenzschrift
1
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English
801
German
4
Author
All
Svensson, Göran
10
Evanschitzky, Heiner
5
Söderlund, Magnus
5
Briggs, Elten
4
Guchait, Priyanko
4
Han, Heesup
4
Karatepe, Osman M.
4
Lee, Choong-Ki
4
Pantouvakis, Angelos
4
Petrick, James F.
4
Alrawadieh, Zaid
3
Altinay, Levent
3
Balaji, M. S.
3
Chen, Chun-Chu
3
Gazzoli, Gabriel
3
Guglielmetti Mugion, Roberta
3
Gursoy, Dogan
3
Hwang, Jinsoo
3
Høgevold, Nils
3
Kantabutra, Sooksan
3
Kim, Peter Beomcheol
3
Kopelman, Richard E.
3
Ladeira, Wagner Junior
3
Lee, JungHoon
3
Padin, Carmen
3
Peters, Mike
3
Raharjo, Hendry
3
Ramkissoon, Haywantee
3
Santini, Fernando de Oliveira
3
Treuren, Gerrit J. M.
3
Vandenberghe, Christian
3
Wangenheim, Florian von
3
Wong, IpKin Anthony
3
Abdullateef, Aliyu Olayemi
2
Agnihotri, Raj
2
Agyeiwaah, Elizabeth
2
Akdere, Mesut
2
Alola, Uju Violet
2
Araujo, Clecio Falcao
2
Arici, Hasan Evrim
2
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Published in...
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International journal of hospitality management
42
Journal of business research : JBR
23
Journal of retailing and consumer services
18
The journal of services marketing
16
Journal of hospitality marketing & management
15
International journal of contemporary hospitality management
13
Tourism management : research, policies, practice
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Journal of vocational behavior
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
Journal of service management
9
Journal of travel and tourism marketing
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Services marketing quarterly
8
International journal of services and operations management : IJSOM
7
Journal of business ethics : JOBE
7
Journal of hospitality and tourism insights
7
The service industries journal
7
Global business and finance review
6
Journal of service research : JSR
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
6
Career development international : the journal for executive, consultants, academics and individuals
5
Health care management review : HCM review
5
International journal of quality and service sciences
5
International review on public and non-profit marketing
5
Journal of business and psychology
5
Journal of marketing
5
Personnel review
5
The international journal of human resource management
5
Tourism management perspectives : TMP
5
Administrative Sciences : open access journal
4
Asia Pacific journal of marketing and logistics
4
European journal of marketing
4
European journal of marketing : EJM
4
Group & organization management : an international journal
4
Human resource management
4
Human systems management : HSM
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International business and economics research journal
4
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ECONIS (ZBW)
805
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781
Effects of environmental cues, satisfaction and affective commitment on extra-role behaviours
Liu, Jui Shiang
;
Chang, Kuo-hsiung
- In:
International journal of economics and business research
1
(
2009
)
4
,
pp. 381-399
Persistent link: https://www.econbiz.de/10003955623
Saved in:
782
Shared vision in customer and staff satisfaction : relationships and their consequences
Kantabutra, Sooksan
;
Avery, Gayle C.
- In:
The journal of applied business research
25
(
2009
)
4
,
pp. 9-21
Persistent link: https://www.econbiz.de/10003873293
Saved in:
783
The strategic role of relational capabilities in the business-to-business service profit chain
Theoharakis, Vasilis
;
Sajtos, Laszlo
;
Hooley, Graham J.
- In:
Industrial marketing management : the international …
38
(
2009
)
8
,
pp. 914-924
Persistent link: https://www.econbiz.de/10003924785
Saved in:
784
Employees' perspective on the effectiveness of ISO 9000 certification : a Total Quality Management framework
Kuo, Tsuang
;
Chang, Tsun-jin
;
Hung, Kuei-chung
;
Lin, …
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1321-1335
Persistent link: https://www.econbiz.de/10003925349
Saved in:
785
Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
5
,
pp. 541-557
Persistent link: https://www.econbiz.de/10009525069
Saved in:
786
Satisfaction in technology-enabled service encounters
Makarem, Suzanne C.
;
Mudambi, Susan M.
;
Podoshen, Jeffrey S.
- In:
The journal of services marketing
23
(
2009
)
3
,
pp. 134-144
Persistent link: https://www.econbiz.de/10009525764
Saved in:
787
Value, satisfaction, loyalty and retention in professional services
Trasorras, Rene
;
Weinstein, Art
;
Abratt, Russell
- In:
Marketing intelligence & planning
27
(
2009
)
5
,
pp. 615-632
Persistent link: https://www.econbiz.de/10009526335
Saved in:
788
Employee satisfaction, customer satisfaction, and financial performance : an empirical examination
Chi, Christina G.
;
Gursoy, Dogan
- In:
International journal of hospitality management
28
(
2009
)
2
,
pp. 245-253
Persistent link: https://www.econbiz.de/10003827275
Saved in:
789
Staffing a software project: a constraint satisfaction and optimization-based approach
Barreto, Ahilton
;
Barros, Márcio de O.
;
Werner, …
- In:
Computers & operations research : and their …
35
(
2008
)
10
,
pp. 3073-3089
Persistent link: https://www.econbiz.de/10003712918
Saved in:
790
The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.
;
Abston, Kristie A.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
Saved in:
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