Sincorá, Larissa Alves; Valadares de Oliveira, Marcos Paulo - In: Innovation & management review 20 (2023) 2, pp. 147-161
Purpose - In the current business context, there is a current need to adopt contemporary practices of process … will be better able to positively influence OR since process management can make organizations less fragile supply chains … and more adaptable to changes. Originality/value - The findings helped clarify the extent to which process management …