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~subject:"Qualifikation"
~subject:"USA"
~type_genre:"Article in journal"
~type_genre:"Book section"
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Search: subject_exact:"Service Workers"
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Qualifikation
USA
Service workers
199
Dienstleistungsberufe
197
Dienstleistungssektor
49
Service industry
49
Beziehungsmarketing
37
Relationship marketing
37
Dienstleistungsqualität
36
Service quality
36
Customer service
33
Kundenservice
33
Arbeitszufriedenheit
31
Job satisfaction
31
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30
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29
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28
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28
Arbeitsverhalten
25
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25
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24
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24
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20
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18
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1
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1
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1
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1
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1
Gibson, Lucy W.
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Gibson, Philip
1
Glyn, Andrew
1
Gregory, Mary
1
Gremler, Dwayne D.
1
Guillamon-Saorin, Encarna
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Services and employment : explaining the US-European gap
4
Managing service quality : MSQ ; an international journal
3
Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
3
Employee relations
2
International journal of selection and assessment
2
Psychology & marketing
2
The Oxford handbook of offshoring and global employment
2
Academy of Management journal : AMJ
1
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
1
Economia dei servizi : mercati, istituzioni, management
1
Emerging labor market institutions for the twenty-first century
1
Industrial relations : a journal of economy & society
1
Integrated marketing communication
1
International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
1
International journal of hospitality management
1
International migration review : IMR
1
Journal of international economics
1
Journal of labor economics
1
Journal of service management
1
Journal of service research : JSR
1
Monthly labor review
1
Oxford bulletin of economics and statistics
1
Service industries and regions : growth, location and regional effects
1
The American economic review
1
The Canadian journal of economics
1
The international journal of human resource management
1
The review of economic studies
1
The review of economics and statistics
1
Unconventional wisdom : alternative perspectives on the new economy ; a Century Foundation book
1
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ECONIS (ZBW)
40
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1
International trade and job polarization : evidence at the worker level
Keller, Wolfgang
;
Utar, Hâle
- In:
Journal of international economics
145
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014480121
Saved in:
2
Real exchange rate fluctuations, wage stickiness and tradability
Naknoi, Kanda
- In:
The Canadian journal of economics
50
(
2017
)
1
,
pp. 94-110
Persistent link: https://www.econbiz.de/10011666087
Saved in:
3
Professional and business services: employment trends in the 2007–09 recession
Conlon, Frank
- In:
Monthly labor review
134
(
2011
)
4
,
pp. 34-39
Persistent link: https://www.econbiz.de/10009563909
Saved in:
4
Tipped wage effects on earnings and employment in full-service restaurants
Allegretto, Sylvia
;
Nadler, Carl
- In:
Industrial relations : a journal of economy & society
54
(
2015
)
4
,
pp. 622-647
Persistent link: https://www.econbiz.de/10011411600
Saved in:
5
The value of bosses
Lazear, Edward P.
;
Shaw, Kathryn
;
Stanton, Christopher T.
- In:
Journal of labor economics
33
(
2015
)
4
,
pp. 823-861
Persistent link: https://www.econbiz.de/10011408634
Saved in:
6
Exploring the role of productivity propensity in frontline employee performance : its relationship with customer orientation and important outcomes
Harris, Eric G.
;
Brown, Tom
;
Mowen, John C.
;
Artis, Andrew
- In:
Psychology & marketing
31
(
2014
)
3
,
pp. 171-183
Persistent link: https://www.econbiz.de/10010341746
Saved in:
7
The effect of requests for positive evaluations on customer satisfaction ratings
Jones, Michael A.
;
Taylor, Valerie A.
;
Reynolds, Kristy E.
- In:
Psychology & marketing
31
(
2014
)
3
,
pp. 161-170
Persistent link: https://www.econbiz.de/10010341747
Saved in:
8
The personification of the service labour process and the rise of soft skills : a French case study
Bailly, Franck
;
Léné, Alexandre
- In:
Employee relations
35
(
2013
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10009750065
Saved in:
9
Service offshoring and labor demand in Europe
Crinò, Rosario
- In:
The Oxford handbook of offshoring and global employment
,
(pp. 41-71)
.
2013
Persistent link: https://www.econbiz.de/10009757448
Saved in:
10
The growth of low-skill service jobs and the polarization of the US labor market
Autor, David H.
;
Dorn, David
- In:
The American economic review
103
(
2013
)
5
,
pp. 1553-1597
Persistent link: https://www.econbiz.de/10010244859
Saved in:
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