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~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Relationship marketing
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Röglinger, Maximilian
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Becker, Torsten
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Electronic markets : EM ; the international journal of electronic commerce and business media
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Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
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ECONIS (ZBW)
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Improving customer satisfaction in proactive service design : a Kano model approach
Wenninger, Annette
;
Rau, Daniel
;
Röglinger, Maximilian
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
3
,
pp. 1399-1418
Persistent link: https://www.econbiz.de/10013463446
Saved in:
2
Wirtschaftlichkeitsanalyse für CRM-Systeme : ein Erfahrungsbericht
Becker, Torsten
;
Heidemann, Julia
;
Kamprath, Nora
; …
- In:
Wirtschaftsinformatik & Management : Zeitschrift für …
2
(
2010
)
4
,
pp. 50-55
Persistent link: https://www.econbiz.de/10003995496
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