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~subject:"Satisfaction"
~type_genre:"Konferenzbeitrag"
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Satisfaction
Customer satisfaction
106
Kundenzufriedenheit
106
Dienstleistungsqualität
51
Service quality
51
Consumer behaviour
47
Konsumentenverhalten
47
Beziehungsmarketing
42
Relationship marketing
42
Quality management
14
Qualitätsmanagement
14
Arbeitszufriedenheit
10
Job satisfaction
10
Online retailing
10
Online-Handel
10
Holiday behaviour
9
Tourism
9
Tourismus
9
Urlaubsverhalten
9
E-commerce
8
Einzelhandel
8
Electronic Commerce
8
Retail trade
8
service quality
8
Dienstleistungssektor
7
Emotion
7
Internet marketing
7
Measurement
7
Messung
7
Online-Marketing
7
Service industry
7
Social Web
7
Social web
7
Customer loyalty
6
Customer retention
6
Gesundheitsversorgung
6
Gesundheitswesen
6
Health care
6
Health care system
6
Kundenbindung
6
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All
Undetermined
6
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Article
11
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Konferenzbeitrag
Article in journal
963
Aufsatz in Zeitschrift
963
Graue Literatur
32
Non-commercial literature
32
Arbeitspapier
31
Working Paper
31
research-article
23
Aufsatz im Buch
16
Book section
16
Conference paper
11
Hochschulschrift
3
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2
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1
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1
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English
11
Author
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Asiedu-Appiah, Felicity
1
Aydın, Hatice
1
Baković, Tomislav
1
Cassia, Fabio
1
Cegur Radović, Tihana
1
Dužević, Ines
1
El-Geneidy, Ahmed
1
Gogoi, Mintu
1
Human, Gert
1
Kotoua, Selira
1
Kumar, Brajesh
1
Lazibat, Tonći
1
Mallah Boustani, Nada
1
Naudé, Peter
1
Sayegh, May Merhej
1
Tahali, Sara
1
Van Lierop, Dea
1
Varičak, Ivana
1
Vigolo, Vania
1
Vitner Marković, Silvija
1
Yildiz, Hélène
1
Zhang, Qin
1
Zuo, Chanyuan
1
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Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
1
Ethics, social responsibility and sustainability in marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Interdisciplinary management research XVI ; 2
1
New Dynamics in Banking and Finance : 5th International Conference on Banking and Finance Perspectives, Famagusta, Cyprus
1
Proceedings of the 5th International Conference on Economic Management and Green Development
1
Reinventing management strategies : the design for future ; issues in marketing and finance
1
Research in transportation economics
1
Smart Technologies for Organizations : Managing a Sustainable and Inclusive Digital Transformation
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
11
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1
The impact of social commercial platforms on entrepreneurship in a developing country
Mallah Boustani, Nada
;
Sayegh, May Merhej
- In:
Smart Technologies for Organizations : Managing a …
,
(pp. 89-106)
.
2023
Persistent link: https://www.econbiz.de/10014288683
Saved in:
2
The amalgamation of social media and tourism in Ghana
Kotoua, Selira
;
Asiedu-Appiah, Felicity
- In:
New Dynamics in Banking and Finance : 5th International …
,
(pp. 121-142)
.
2022
Persistent link: https://www.econbiz.de/10013198520
Saved in:
3
How fair is the handling of the claimant customer? : a comparison between the e-mail and telephone channels
Tahali, Sara
;
Yildiz, Hélène
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 129-141)
.
2022
Persistent link: https://www.econbiz.de/10013338063
Saved in:
4
Research on the optimization of end-delivery mode of express enterprises in the context of COVID-19 : based on the survey and analysis of consumer satisfaction
Zhang, Qin
;
Zuo, Chanyuan
- In:
Proceedings of the 5th International Conference on …
,
(pp. 729-747)
.
2022
Persistent link: https://www.econbiz.de/10013353061
Saved in:
5
The importance of the personal and social benefits for visitors of the Karlovac Advent in determining the level of satisfaction
Vitner Marković, Silvija
;
Varičak, Ivana
;
Cegur …
-
2020
Persistent link: https://www.econbiz.de/10012602521
Saved in:
6
Consumer perceptions and responsiveness toward CSR activities : a sectoral outlook
Aydın, Hatice
- In:
Ethics, social responsibility and sustainability in …
,
(pp. 45-63)
.
2019
Persistent link: https://www.econbiz.de/10012104159
Saved in:
7
Enjoying loyalty : the relationship between service quality, customer satisfaction, and behavioral intentions in public transit
Van Lierop, Dea
;
El-Geneidy, Ahmed
- In:
Research in transportation economics
59
(
2016
),
pp. 50-59
Persistent link: https://www.econbiz.de/10011706711
Saved in:
8
SMEs' switching behavior in the natural gas market
Vigolo, Vania
;
Cassia, Fabio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 300-307
Persistent link: https://www.econbiz.de/10010341262
Saved in:
9
Satisfaction by means of satisfaction : an exploration in to the domain of consumer behaviour
Kumar, Brajesh
;
Gogoi, Mintu
- In:
Reinventing management strategies : the design for …
,
(pp. 11-20)
.
2014
Persistent link: https://www.econbiz.de/10010436678
Saved in:
10
Heterogeneity in the quality-satisfaction-loyalty framework
Human, Gert
;
Naudé, Peter
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 920-928
Persistent link: https://www.econbiz.de/10010410706
Saved in:
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