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~subject:"Service quality"
~type_genre:"Aufsatz im Buch"
~type_genre:"Konferenzbeitrag"
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Search: subject_exact:"Internationale Standardisierung"
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Service quality
Standardisierung
947
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200
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144
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144
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122
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122
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Apolte, Thomas
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1
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The SAGE handbook of management learning, education and development
2
Aspekte internationaler und interkultureller Umfragen
1
Customer Experience : Forum Dienstleistungsmanagement
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
Economies et sociétés ; 36,7
1
Emerging themes in E-business research
1
Frühkindliche Bildung und Betreuung : Reformen aus ökonomischer, pädagogischer und psychologischer Perspektive
1
Hochschulmanagement
1
ISO 9001, ISO 14001, and new management standards
1
IT-Controlling in Forschung und Praxis : Tagungsband zur 2. Fachtagung IT-Controlling, Sankt Augustin 21. und 22.2.2005
1
Innovations in certain areas of organization management and marketing
1
International journal of quality and service sciences
1
Kapitalmarktorientierte Unternehmensüberwachung : Chancen und Risiken ; Bericht über die Fachtagung 2000 des Instituts der Wirtschaftsprüfer in Deutschland e.V., 26. und 27. Oktober 2000 in München (26. Tagung seit 1945)
1
Managed Services : IT-Sourcing der nächsten Generation
1
Nachhaltiger Mehrwert von Evaluation
1
Network governance : alliances, cooperatives and franchise chains
1
Options for aged care in China : building an efficient and sustainable aged care system
1
Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte
1
Soziale Sicherung zwischen Markt und Staat
1
Standardisierung durch Markt und Recht
1
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism and hospitality management
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ECONIS (ZBW)
24
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1
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
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2
Implementing service management standards : motivations and key factors
Santi, Cots
;
Martí, Casadesús
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 83-96)
.
2018
Persistent link: https://www.econbiz.de/10011757687
Saved in:
3
Strengthening regulations, standards, and quality assurance for long-term care
Zheng, Nan Tracy
;
Wiener, Joshua M.
;
Feng, Zhanlian
- In:
Options for aged care in China : building an efficient …
,
(pp. 243-262)
.
2018
Persistent link: https://www.econbiz.de/10011995605
Saved in:
4
Quality through accreditation
Lagrosen, Stefan Olof
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 469-483
Persistent link: https://www.econbiz.de/10011772210
Saved in:
5
European quality award winning companies : a situational analysis
Şanlıöz-Özgen, H. Kader
- In:
Tourism and hospitality management
,
(pp. 3-17)
.
2016
Persistent link: https://www.econbiz.de/10011569141
Saved in:
6
The significance of internal customer satisfaction in a standardized quality management system in the context of a Polish higher education institution
Szeliga-Kowalczyk, Anna
;
Goranczewski, Bolesław
- In:
Innovations in certain areas of organization management …
,
(pp. 107-127)
.
2016
Persistent link: https://www.econbiz.de/10011666842
Saved in:
7
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
Saved in:
8
Can service quality be standardized in a franchise network? : the case of McDonald's in Egypt
Elzeiny, Hanane
;
Cliquet, Gérard
- In:
Network governance : alliances, cooperatives and …
,
(pp. 255-268)
.
2013
Persistent link: https://www.econbiz.de/10009736138
Saved in:
9
Customer Experiences, Kundenbegeisterung und Service Excellence : die Spezifikation DIN SPEC 77224
Gouthier, Matthias
;
Giese, Andreas
;
Bartl, Christopher
- In:
Customer Experience : Forum Dienstleistungsmanagement
,
(pp. 63-83)
.
2012
Persistent link: https://www.econbiz.de/10009549642
Saved in:
10
Chancen und Grenzen der Industrialisierung von IT-Services
Schomann, Marc
;
Röder, Stefan
- In:
Managed Services : IT-Sourcing der nächsten Generation
,
(pp. 65-90)
.
2009
Persistent link: https://www.econbiz.de/10003885173
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