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~subject:"Social Web"
~type_genre:"Book section"
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Social Web
Customer data
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Birker, Benjamin
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Chaves, Marcirio Silveira
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Pedron, Cristiane Drebes
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Weijo, Henri
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
2
Customer relationship management and the social and semantic web : enabling cliens conexus
1
The Routledge companion to digital consumption
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ECONIS (ZBW)
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CRM Bestandsaufnahme und Nutzungsrolle im Querschnitt aktueller Trends und Entwicklungen
Birker, Benjamin
- In:
Effektives Customer Relationship Management : …
,
(pp. 153-170)
.
2013
Persistent link: https://www.econbiz.de/10009672131
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2
Self-disclosure
Weijo, Henri
- In:
The Routledge companion to digital consumption
,
(pp. 346-355)
.
2013
Persistent link: https://www.econbiz.de/10009690720
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3
CRM Bestandsaufnahme und Nutzungsrolle im Querschnitt aktueller Trends und Entwicklungen
Birker, Benjamin
- In:
Effektives Customer Relationship Management : …
,
(pp. 153-170)
.
2013
Persistent link: https://www.econbiz.de/10014546734
Saved in:
4
A framework for Customer Knowledge Management based on Social Semantic Web : a hotel sector approach
Chaves, Marcirio Silveira
;
Trojahn, Cássia
;
Pedron, …
- In:
Customer relationship management and the social and …
,
(pp. 141-157)
.
2012
Persistent link: https://www.econbiz.de/10009377128
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