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Search: subject:"Guests' satisfaction"
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Customer satisfaction
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Hotel industry
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Kundenzufriedenheit
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Dienstleistungsqualität
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Fuzzy sets
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hotel guests' satisfaction
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Martín, Juan Carlos
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Ezeh, Precious Chikezie
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Okeke, Titus Chukwuemezie
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Administrative Sciences : open access journal
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Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
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Journal of Islamic marketing
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ECONIS (ZBW)
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1
The role of nationality and hotel class on
guests
'
satisfaction
: a fuzzy-TOPSIS approach applied in Saint Petersburg
Martín, Juan Carlos
;
Rudchenko, Veronika
; …
- In:
Administrative Sciences : open access journal
10
(
2020
)
3/68
,
pp. 1-24
guests
'
satisfaction
; (2) customers are, in general, more elastic in three-star hotels than in four-star hotels; (3) welcome …
Persistent link: https://www.econbiz.de/10012271640
Saved in:
2
Moderating role of religion in the relationship between SERVQUAL dimensions and hotel guest satisfaction
Ezeh, Precious Chikezie
;
Okeke, Titus Chukwuemezie
; …
- In:
Journal of Islamic marketing
13
(
2022
)
12
,
pp. 2542-2562
Persistent link: https://www.econbiz.de/10013536340
Saved in:
3
Hotel
guests
'
satisfaction
: a segmentation analysis based on age and gender using topsis fuzzy methodology
Martín, Juan Carlos
;
Sánchez-Rebull, M. V.
;
Rudchenko, V.
- In:
Fuzzy economic review : the review of the International …
23
(
2018
)
2
,
pp. 63-85
Persistent link: https://www.econbiz.de/10012064955
Saved in:
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