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~subject:"Relationship marketing"
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Relationship marketing
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Customer satisfaction
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Dienstleistungsqualität
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Ha, Hong Youl
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The journal of services marketing
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Key determinants of passenger loyalty in the low-cost airline business
Akamavi, Raphaël K.
;
Mohamed, Elsayed
;
Pellmann, Katharina
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 528-545
Persistent link: https://www.econbiz.de/10010486200
Saved in:
2
Exploring key antecedents of purchase intentions within different services
Ha, Hong Youl
;
Akamavi, Raphaël K.
;
Kitchen, Phillip J.
; …
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 595-606
Persistent link: https://www.econbiz.de/10010434577
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