Alves, Angela Maria; Pessoa, Marcelo; Salviano, Clênio F - In: Business Process Management Journal 21 (2015) 1, pp. 100-125
Purpose – The purpose of this paper is to address the development of a conceptual framework to drive and assess the quality of software production in the digital ecosystem domain. Design/methodology/approach – This research used action research paradigm, the soft methodology SSM and the...