Al‐Rawahi, Abdullah M.S.; Bashir, Hamdi A. - In: The TQM Journal 23 (2011) 6, pp. 673-687
Purpose – The purpose of this paper is to report on the results of a study investigating the association between organizational differences and some aspects relating to the implementation of ISO 9001:2000. Design/methodology/approach – Data required for this study were collected from 42 ISO...