Taner, Mehmet Tolga; Sahbaz, Ibrahim; Kagan, Gamze; … - In: International Review of Management and Marketing 4 (2014) 1, pp. 49-58
The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during strabismus surgeries. To analyze the collected data, main tools of Six Sigma’s...