Gaiardelli, Paolo; Resta, Barbara; Dotti, Stefano - In: International Journal of Lean Six Sigma 10 (2019) 1, pp. 339-366
Purpose: Although lean popularity is rapidly growing, its implementation is far from problem-free and companies may experience difficulties in sustaining long-term success. On this premises, the purpose of this paper is to understand to what extent human factors, affected by the implementation...