Antony, Jiju; Ghadge, Abhijeet; Ashby, Stephanie A.; … - In: International Journal of Quality & Reliability Management 35 (2018) 2, pp. 510-526
Purpose: The purpose of this paper is to explore the fundamental challenges and critical success factors in the development of a Lean Six Sigma (LSS) initiative within a UK higher education institute (HEI). The paper also illustrates examples of the types of projects completed and share some of...