Hughes, Martin; Scott, Murray; Golden, Willie - In: Business Process Management Journal 12 (2006) 1, pp. 76-87
Purpose – To investigate the role of business process redesign (BPR) in creating citizen‐centred e‐government. Design/methodology/approach – It is argued in this paper that the evolutionary‐based development of BPR is better positioned to expand the use e‐commerce technology in the...