Hekkala, Riitta; Urquhart, Cathy; Heiskanen, Ari - 2009
Paper presented at the International Conference on Organizational Learning, Knowledge and Capabilities (OKLC) in Amsterdam, 26-28 April 2009. Full text is available at http://www.feweb.vu.nl/olkc2009/Papers/5CRiitaHekkala.pdf