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Service quality
Taiwan
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Chiang, Chu-yin
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Chiu, Yen-Ting Helena
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Hsu, Tsuen-Ho
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Hsu, Tsuen-ho
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Lee, Yi-Jung
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European retail research
1
Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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An empirical study of store environment influence on consumer multi-perceived values toward patronage intentions
Hsu, Tsuen-Ho
;
Chiu, Yen-Ting Helena
;
Lee, Yi-Jung
- In:
European retail research
26
(
2012
)
2
,
pp. 19-46
Persistent link: https://www.econbiz.de/10009728700
Saved in:
2
Scipt comparisons during service encounters in fast-food chains
Hsu, Tsuen-ho
;
Chiang, Chu-yin
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 19-29
Persistent link: https://www.econbiz.de/10008839698
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