Jirsak, Petr; Kolar, Petr - In: Central European Business Review 2012 (2012) 3, pp. 46-50
The objective of the forthcoming research is to analyze the logistics providers (3PLs), global shipping lines´ and multimodal transport operators´ (MTOs) perception of their customers and their customer service policy in the Czech Republic. To evaluate customer orientation in the market of...