Driessen, Paul H.; Kok, Robert A.W.; Hillebrand, Bas - In: Journal of Business Research 66 (2013) 9, pp. 1465-1472
The growing use of Web 2.0 applications (social media) has led to easier communication with more and more interconnected stakeholders. The result is a stakeholder dialogue with high intensity and richness, which organizations should match by suitable coordination mechanisms. This conceptual...