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~subject:"loyalty"
~subject:"Behavioural finance"
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Search: "MANSORI, Shaheen"
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loyalty
Behavioural finance
Malaysia
11
Consumer behaviour
8
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8
Customer satisfaction
5
Kundenzufriedenheit
5
Dienstleistungsqualität
4
Service quality
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Hotel industry
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Taiwan
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service quality
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service recovery
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4.0 Industrial Revolution
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Beschwerdemanagement
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Shaheen Mansori
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Cheng Boon Liat
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Gan, Ching Chuan
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Imrie, Brian C.
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Kasiri, Leila Agha
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Meysam Safari
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Sesaiah, Stephen
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ECONIS (ZBW)
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1
Generation difference in hiring financial planners in Malaysia
Meysam Safari
;
Shaheen Mansori
;
Sesaiah, Stephen
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 583-595
Persistent link: https://www.econbiz.de/10011725699
Saved in:
2
Hotel service recovery and service quality : influences of corporate image and generational differences in the relationship between customer satisfaction and loyalty
Cheng Boon Liat
;
Shaheen Mansori
;
Gan, Ching Chuan
; …
- In:
Journal of global marketing
30
(
2017
)
1
,
pp. 42-51
Persistent link: https://www.econbiz.de/10011779381
Saved in:
3
Standardization, customization, and customer loyalty in service industry
Kasiri, Leila Agha
;
Shaheen Mansori
- In:
Journal of marketing analytics : JMA
4
(
2016
)
2/3
,
pp. 66-76
Persistent link: https://www.econbiz.de/10011662824
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