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Search: "MacGillavry, Kim"
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Digital enterprise transformation : a business-driven approach to leveraging Innovative IT
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Global business and organizational excellence : a review of research & best practices
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ECONIS (ZBW)
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Focusing on the critical link between employee engagement and customer centricity at DHL freight
MacGillavry, Kim
;
Sinyan, Pa
- In:
Global business and organizational excellence : a …
35
(
2015/2016
)
4
,
pp. 6-16
Persistent link: https://www.econbiz.de/10011484222
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2
Digital transformation at DHL Freight : the case of a global logistics provider
Diallo, Amadou
;
MacGillavry, Kim
;
Uhl, Axel
- In:
Digital enterprise transformation : a business-driven …
,
(pp. 263-277)
.
2014
Persistent link: https://www.econbiz.de/10010471027
Saved in:
3
Customer centricity
Uhl, Axel
;
MacGillavry, Kim
- In:
Digital enterprise transformation : a business-driven …
,
(pp. 149-171)
.
2014
Persistent link: https://www.econbiz.de/10010471036
Saved in:
4
Delivering loyalty via customer experience management at DHL Freight
MacGillavry, Kim
;
Wilson, Alan M.
- In:
Global business and organizational excellence : a …
33
(
2013/14
)
6
,
pp. 6-20
Persistent link: https://www.econbiz.de/10010408798
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