Cristian, Bente Corneliu; Maria, Bente Florina - In: Acta Universitatis Danubius. OEconomica (2014) 4(4), pp. 145-154
This paper has proposed to explore the satisfaction of employees that sell insurance policies. Several authors had examined customer satisfaction, service quality and its implications on customer attitude towards different fields, but our concern was to address this relatively unexplored field...